Our General terms and conditions
General sales terms and delivery conditions
Important advice about the copyright:
Please note that all photos, figures and lyrics on this hompage are copyrighted. The download of photos, figures and lyrics requires a written consent of the company Tutto GmbH. Infringement will be prosecuted.
Publicising videos is liable to pay licencee costs and requires consent and purchase of the rights by. Detailed information can be obtained from us or directly from Telepool GmbH München.
As reseller please note:
Our articles are offered on different dates and are only available in limited quantities in each country. Our web site has been established for the end customer in order to improve the delivery service. Please understand that our supplies are limited and only available in modest quantities.
Deliveries to end customers only inside of Germany.
Resellers please contact our distributors in your corresponding country directly.
Terms of payment and delivery
Terms of payment
We charge a flat rate of 4,50 euros for postage and packing for deliveries within Germany. Please find the costs for deliveries abroad in the confirmation of order you will receive via e-mail.
We offer no deliveries to Switzerland and Norway.
Terms of delivery
We dispatch inside of Germany only on bank collection. This payment method saves you and ourselves a lot of time and many costs. The communicated data is kept in confidence, of course. Your orders will be prepared immediately and send after receipt of payment. The dispatched goods remain property of the company TUTTO Wolfgang Zwerger GmbH until all claims against the buyer are completely cleared.
Please note! We charge a fee of 7,50 euros for return debit notes.
We ask you to provide for sufficient debit coverage.
We are pleased to ship directly to customers in foreign countries in which we presently have no distribution.
Delivery: cash in advance
Orders from abroad are only forwarded against prepayment.
Returns due to non-satisfaction
If you should not like a certain collection or colour against your expectations you have the possibility to return these balls.Return consignment due to non-satisfaction have to be returned carriage paid. We are able to pick up the package from our DPD forwarding after consultance.
Please inform us before return consignment as they have to be agreed with us previously.
Right of withdrawal, sale of return
You have the right to revoke orders within 2 weeks after receipt of the good without giving reasons. The revocaktion must be in written form or another durable medium or comes about by return consignment within 2 weeks. To meet the deadline, timely dispatch is suffice.
The transfer of your customer data to TUTTO is secured with a SSL encryption.
We protect the personal data you provide us. Your data will not be handed on to third parties.
The German law applies to the exclusion of the CISG. Jurisdiction is Hechingen, provided that the buyer is registered trader, juristic person of public law or public special assets or has no general jurisdiction in Germany. Place of fulfilment is Hechingen. If individual regulations of these General sales terms should be invalid, the validity of the remaining regulation of the General sales terms is not affected.